Refund Policy

Effective Date 19/01/2021

Interpretation and Definitions:

• "Company," "We," "Us," or "Our" refers to - (-), the entity providing products or services through the e-commerce website.
• "Website" or "Platform" refers to the https://sharifahcookies.com e-commerce website operated by - (-).
• "Policy" refers to this Refund Policy.

1. Overview:

This Refund Policy outlines the terms and conditions for refunds on purchases made through Sharifah Cookies. Please read this policy carefully before making any purchases.

2. Refund Process:

2.1 Eligibility:

• To be eligible for a refund, items must meet the criteria outlined in our Return Policy.

2.2 Contact Us:

• If you believe you are eligible for a refund, please contact us at +60194902091 to initiate the discussion.

2.3 Discussion and Resolution:

• Refunds are subject to discussion between - (-) and the buyer. We aim to find a fair resolution that satisfies both parties.

Note: The refund process may vary depending on the circumstances of each case. Open communication is encouraged to address individual situations effectively.

3. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at:

• Company Name: - (-)
• Address: G-9, Hill Park Residence Jalan 1, 11, Jalan teknologi, Bandar Teknologi Kajang, 43500 Semenyih, Selangor, 43500 Semenyih, Selangor, Malaysia
• Email: [email protected]
• Contact Number: +60194902091

4. Changes to the Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Users will be notified of any changes through the e-commerce platform.

By making a purchase on the Sharifah Cookies e-commerce platform, users acknowledge that they have read and understood this Refund Policy and agree to its terms.

Thank you for choosing Sharifah Cookies.